These Terms govern your use of Semavora (the “Service”), operated by Youssef Lghoumaigui, a Moroccan auto-entrepreneur trading as Semavora (“Semavora”, “we”, “us”). By creating an account or using the Service you agree to these Terms. If you use the Service for an organization, you confirm you are authorized to accept these Terms on its behalf.
1. The Service
Semavora is a software-as-a-service tool that audits the public pages of websites you verify for how well automated and AI systems can discover, read and understand business information, uses AI to review content and sample answers to buyer questions, and helps teams track and verify fixes. The Service is currently in early access. Features may change as we improve the Service.
2. Accounts
You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and for the people you invite to your workspace. Tell us promptly at support@semavora.com if you suspect unauthorized access.
3. Acceptable use
You may only add and audit websites that you own or are authorized to audit; you confirm this by verifying your domain. To compare your content, the Service also reads a limited number of public pages of competitors your website names, respecting their robots.txt. You must not:
- use the Service to crawl, test or attack systems you are not authorized to access;
- attempt to bypass limits, security or access controls;
- upload unlawful, infringing or malicious content;
- resell or provide the Service to third parties without our written agreement;
- use the Service in violation of applicable law.
We may suspend access that we reasonably believe violates this section.
4. Your data
You keep all rights to the data you provide and to your audit results (“Customer Data”). You grant us a limited license to host, process and display Customer Data only to provide and improve the Service, as described in our Privacy Policy. We do not sell Customer Data.
5. Fees and payment
A free trial lasts 14 days from your first completed audit, needs no payment card and includes the allowances shown on our Pricing page; it ends without any charge. Paid plans are billed monthly or annually in advance, according to your selection at checkout, through Lemon Squeezy, our reseller and Merchant of Record, which handles payment, taxes and invoices; its purchase terms are shown at checkout. Plan allowances, including fair-use limits, are described on our Pricing page.
Subscriptions renew automatically until cancelled. You can cancel at any time from Workspace settings → Billing or by contacting support; access continues until the end of the paid period. If a renewal payment fails, access continues for 7 days while the payment is retried. Refunds are governed by our Refund Policy. We may change prices with at least 30 days’ notice; changes apply from your next billing period.
6. Early access and availability
During early access the Service is provided on an “as available” basis without a formal uptime commitment. We make reasonable efforts to keep it available and secure and to give notice of planned maintenance.
7. No guarantee of outcomes
Audit results describe what our checks observed at a point in time. We do not guarantee search rankings, AI assistant answers, traffic, sales or any other outcome, and we do not control third-party AI systems.
8. Intellectual property
The Service, including its software, design and content (excluding Customer Data), belongs to us or our licensors. Feedback you give us may be used to improve the Service without obligation to you.
9. Confidentiality
Each party will protect the other’s non-public information with reasonable care and use it only for the purposes of these Terms.
10. Disclaimers
Except as expressly stated in these Terms, the Service is provided “as is” without warranties of any kind, to the extent permitted by law.
11. Limitation of liability
To the extent permitted by law, neither party is liable for indirect, incidental or consequential damages, or loss of profits, revenue or data. Our total liability arising from the Service is limited to the amounts you paid for the Service in the 12 months before the event giving rise to the claim.
12. Termination
You may stop using the Service and cancel at any time. We may suspend or terminate access for material breach of these Terms, non-payment, or if required by law. During early access, contact support@semavora.com before closure if you need a copy of your Customer Data. We handle deletion as described in our Privacy Policy.
13. Changes
We may update these Terms. We will publish the updated Terms here and give reasonable notice of material changes through the channels available to us. Continued use after the effective date means you accept the updated Terms.
14. Governing law
These Terms are governed by the laws of the Kingdom of Morocco. The competent courts of Morocco have jurisdiction, unless mandatory law provides otherwise.
15. Contact
Youssef Lghoumaigui, Moroccan auto-entrepreneur trading as Semavora — support@semavora.com